FAQ

What is SNKRUP?

Founded in 2014 in Montreal Canada, SNKRUP is an online sneaker and clothing retailer. New and used items are sourced from all over the world at the best prices to bring the best shopping experience to our clients. We create content that inspires and educates the community, striving to push the boundaries of the sneaker culture.

How do I contact you?

We’re always here to help. You can contact us by email at info@snkrup.com

What payment options do you accept?

We accept PayPal and all major credit cards as payment.

Are the shoes real?

Yes, all sneakers are 100% authentic. 

Are the sneakers brand new?

All shoes are deadstock, unless stated otherwise.

How much is shipping?

Free shipping on all orders over $150 (USA and Canada Only)

$20 – United States

$15 - Canada

Otherwise, the shipping rate is calculated at checkout.

Where do you ship?

We ship worldwide.

Do you offer refunds or returns?

All sales are final. We will refund if there was a mistake with an order. If you have any issues with your order please email info@snkrup.com

When will I receive my order?

Delivery is usually 3-5 days. We ship every Monday / Wednesday / Friday morning, orders made after the day of a morning shipment will be processed the next shipping day.

Do you buy sneakers also?

Yes, we do. Email us at info@snkrup.com with the subject line “Selling inquiry”